[rt-users] creating new user password

[borngunners at aol.com]

Thanks Torsten....That resolved my problem. I had changed the root password from the original password to something else, but your solution works for me....





-----Original Message-----
From: Brumm, Torsten / Kuehne + Nagel / Ham MI-ID <torsten.brumm at Kuehne-Nagel.com>
To: borngunners <borngunners at aol.com>; RT-Users <RT-Users at lists.bestpractical.com>
Sent: Fri, May 21, 2010 2:23 am
Subject: AW: Re: [rt-users] creating new user password


Hi,
Had the same error/problem some days ago, i fixed it with the password of the currently logged in user, it was in my case "password" so use the password from your logged in user!

Torsten


Von: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com> 
An: RT-Users at lists.bestpractical.com <RT-Users at lists.bestpractical.com> 
Gesendet: Thu May 20 22:33:39 2010
Betreff: Re: [rt-users] creating new user password 



Which rt version do you use?
I am using 3.8.8
 
I have tried using "password" as my current password after creating the user and when I am trying to change the password, it gives me the same message:

"Please enter your current password. Password has not been set"

 
When I try to login using the current password, it does not allow me to login neither.
 
Remember, I am not talking about user root in this case.
I am refferring to another superUser that I am creating.
 
Thanks


-----Original Message-----
From: Bjoern Schulz <bjoern.schulz at desy.de>
To: borngunners <borngunners at aol.com>
Sent: Thu, May 20, 2010 12:41 pm
Subject: Re: [rt-users] creating new user password


Hi!
Which rt version do you use?
in 3.8.8 the initial password is "password"
best,
  björn
Am 20.05.2010 18:35, schrieb borngunners at aol.com:
 After I create a new user and set the password, I get the following message:
 Please enter your current password. Password has not been set
 I need help resolving this problem so my helpdesk staff can start using RT.
 thanks,





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