[rt-users] creating new user password

[Brumm, Torsten / Kuehne + Nagel / Ham MI-ID]

Hi,
Had the same error/problem some days ago, i fixed it with the password of the currently logged in user, it was in my case "password" so use the password from your logged in user!

Torsten

________________________________

Von: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com> 
An: RT-Users at lists.bestpractical.com <RT-Users at lists.bestpractical.com> 
Gesendet: Thu May 20 22:33:39 2010
Betreff: Re: [rt-users] creating new user password 



Which rt version do you use?
I am using 3.8.8
 
I have tried using "password" as my current password after creating the user and when I am trying to change the password, it gives me the same message:

"Please enter your current password. Password has not been set"
 
When I try to login using the current password, it does not allow me to login neither.
 
Remember, I am not talking about user root in this case.
I am refferring to another superUser that I am creating.
 
Thanks



Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian Marnetté, Mark Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne



-----Original Message-----
From: Bjoern Schulz <bjoern.schulz at desy.de>
To: borngunners <borngunners at aol.com>
Sent: Thu, May 20, 2010 12:41 pm
Subject: Re: [rt-users] creating new user password


Hi!

Which rt version do you use?

in 3.8.8 the initial password is "password"

best,
   bjoern

Am 20.05.2010 18:35, schrieb borngunners at aol.com:
> After I create a new user and set the password, I get the following message:
> Please enter your current password. Password has not been set
> I need help resolving this problem so my helpdesk staff can start using RT.
> thanks,
>
>
>
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com



-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100521/93a454f0/attachment.htm>