[rt-users] Turn off bcc not working?

[Kenneth Crocker]

Ray,

Are there any other notifications listed? It's possible some of those users
are also in some other group getting correspondence.

Kenn
LBNL

On Tue, May 25, 2010 at 1:15 PM, Ray Spence <r3spence at gmail.com> wrote:

> Dear RT gurus,
>
> Can anyone explain why, or how to fix, that under the
>
> *(Check boxes to disable notifications to the listed recipients)*
> *Notify on Correspondence*
> On Correspond Notify Owner, Requestors, Ccs and AdminCcs with template
> Correspondence
>
> Reply page, even though I check the "Bcc" box in order to "*disable
> notifications to the"
> *particular member, that member gets Bcc-ed nonetheless. Am I
> misunderstanding what
> the checkboxes are for in this template? Is this a bug, or must we
> reconfigure our
> RT 3.8.6 differently?
>
> Thanks,
> Ray Spence
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100525/13c68109/attachment.htm>