[rt-users] Question on CommandByMail & ExtractCustomFields
Kevin Falcone
falcone at bestpractical.com
Wed May 26 13:17:27 EDT 2010
On Wed, May 26, 2010 at 08:59:44AM -0700, Kenneth Crocker wrote:
> I am uncertain as to what "ExtractCustomFields" gives someone over CommandByMail. Correct me
> if I'm wrong, but doesn't CBM give you the ability to set Custom Fields? If so, what advantage
> does ExtractCustomField give you?
ExtractCustomFieldValues is generally used to parse machine-generated
incoming mails for information, but people certainly do that using
CommandByMail also
-kevin
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