[rt-users] Error in ExtractCustomFieldValues

[Dougherty Paul]

Thank you Kevin. 

The error was in the template, I did not specify a post command and did
not leave room for it. In essence, I was one | short.

Appreciate the help.

Rgds,

Paul

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
Falcone
Sent: Thursday, May 27, 2010 12:02 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Error in ExtractCustomFieldValues

On Thu, May 27, 2010 at 10:58:31AM -0700, Dougherty Paul wrote:
> 
>    I have installed the ExtractCustomFieldValues module, and it is
working perfectly....Except
>    for the following error in the messages log. This error occurs with
every new ticket entered
>    through email.
> 
>    May 26 21:06:01 <user.err> servicedesk RT: Can't find string
terminator ";" anywhere before
>    EOF at (eval 597) line 2.  Stack:   [(eval 597):2]

Sounds like your template has a syntax error, most likely in the
postedit clause

-kevin