[rt-users] Error in ExtractCustomFieldValues

Kevin Falcone falcone at bestpractical.com
Thu May 27 15:01:38 EDT 2010


On Thu, May 27, 2010 at 10:58:31AM -0700, Dougherty Paul wrote:
> 
>    I have installed the ExtractCustomFieldValues module, and it is working perfectly....Except
>    for the following error in the messages log. This error occurs with every new ticket entered
>    through email.
> 
>    May 26 21:06:01 <user.err> servicedesk RT: Can't find string terminator ";" anywhere before
>    EOF at (eval 597) line 2.  Stack:   [(eval 597):2]

Sounds like your template has a syntax error, most likely in the
postedit clause

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100527/f92460cd/attachment.sig>


More information about the rt-users mailing list