[rt-users] Ticket/Display.html is just not controllable

[Wolfram Huettermann]

Kevin Falcone wrote:
> On Thu, May 27, 2010 at 09:12:55AM +0200, Wolfram Huettermann wrote:
>   
>> Kevin Falcone wrote:
>>     
>>> On Wed, May 26, 2010 at 09:46:42AM +0200, Wolfram Huettermann wrote:
>>>       
>>>> I am dealing with Ticket/Display.html. What I found out:
>>>>
>>>> - there is NO change in the page source the  when you change the
>>>> Mason-block
>>>> - I cannot get any information of the callback-functions used.
>>>>
>>>> My task was to limit the size of the layers in which you can see the
>>>> metadata and the history of the ticket. It is more user-friendly to
>>>> scroll them.
>>>>
>>>> Has anybody an idea how it could work anyway? Or is it just impossible?
>>>>         
>>> Without knowing what you did, it is impossible to know what is wrong.
>>> However, it sounds like Christian Loos has already implemented a
>>> similar module
>>>
>>> http://github.com/cloos/rt-extension-briefhistory
>>>
>>>       
>> I wanted to change the module Ticket/Display.html in the HTML-block.
>> But its appearance and its source code  remained the same,  even
>> after I  had cut this block. It seems that the <%init%>-block
>> creates the module and overlays  the HTML-code.
>>
>> I even haven't got any information of the callback-functions in that
>> block. Here is the init-block of Ticket/Display.html.
>>     
>
> You've not actually said what callbacks you created or how you tried
> to overlay Display.html by copying it to local/ or explained what you
> want to accomplish, so I'm afraid I can't really guess at what you're
> trying to do.  Have you read the documentation on the wiki about
> customizing RT?
>
> -kevin
>   
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>
>
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I know the bug,

plugins are just overlaying the source code. That is very bad :(

Greetings and thanks for your advice,

Wolfram