[rt-users] RT acts as paging agent
Fadel Kamreddine
fadel.kamreddine at biond.net
Tue Nov 2 14:40:52 EDT 2010
Hi there,
It’s a long shot… but it’s worth to ask if there is a way or a plug-in that
already exist that would implement a paging service, i.e. when a specific
ticket is created, send a notification to a handheld and repeat/escalate in
case the ticket is not taken
Thanks,
Fadel
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