[rt-users] Polling Inbox ONLY with Fetchmail

Rob MacGregor rob.macgregor at gmail.com
Tue Nov 2 17:55:08 EDT 2010


On Tue, Nov 2, 2010 at 20:20, Robbie Lankford <rlankfo at gmail.com> wrote:
> I am new to fetchmail and request tracker, however, I am polling an email
> account with pop and it seems to pass all mail to rt-mailgate, including
> mail sent from another location with the account outside of request tracker.
> I am trying to configure rt so I can still create tickets upon receiving
> inbound emails to that address, however if another application sends email
> from the address I do not want rt to create a ticket for those. After some
> brief research I am assuming that I need to configure fetchmail to poll only
> the inbox via IMAP? Can anyone point me in the right direction here? Much
> appreciated.. thanks

Assuming you're running a vaguely recent version of Fetchmail, check
the "folder" option (though by default it'll only check the top level
- INBOX - folder).

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Rob MacGregor
      Whoever fights monsters should see to it that in the process he
        doesn't become a monster.                  Friedrich Nietzsche



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