[rt-users] see others tickets

[Emmanuel Lacour]

On Wed, Nov 03, 2010 at 01:49:13PM +0100, Josef wrote:
>  Hello,
>     I would like to have a "shared" queue, where would all users see
> others tickets. Not just tickets submited by a user itself. Is this
> even possible in RT? Any suggestions, how to set it up?
> 

Sure, just go to Configuration->Queue->YourQueue->GroupRights and grant
"ShowTicket" to pseudo group "Unpriviledged".