[rt-users] Create ticket via email fwd

[Dennis]

Scott,

I am doing this with a template within one of the queues, then I add
people to the  Notified group:

To: { my $GroupObj = RT::Group->new($RT::SystemUser);
$GroupObj->LoadUserDefinedGroup('notified');
$GroupObj->MemberEmailAddressesAsString()}
Subject: {$Ticket->Subject}
Importance: High

A ticket has been created in this queue.

{$RT::WebURL}Ticket/Display.html?id={$Ticket->id}

-------------

{$Transaction->Content()}


Is this what you were looking for?  YMMV with 3.8 as I'm not using that yet.

Thanks,

Dennis

>>
>
>