[rt-users] Frustrating attempts to install RT3.8 from RPM

Gary Greene ggreene at minervanetworks.com
Wed Nov 3 14:52:05 EDT 2010


Agreed. This is why I spent a week with cpan2rpm and built packages for both
openSuSE (which we're transitioning to) and CentOS.


On 3/11/10 11:21 AM, "Wes Modes" <wmodes at ucsc.edu> wrote:

> Paul, sounds like you aren't a long term fan of Fedora, RHEL, or CentOS,
> so I'm guessing yum feels like an inconvenience to you, especially when
> it seems to be getting in the way of your desired install.
> 
> I've been a sysadmin for 20 years and I've never been a fan of the make
> 'n' break style of system administration.  There is no way I could
> manage a score of machines, many with subtly different hardware, if I
> had to build every package the old way.  As it is, I can spend a few
> hours monthly updating the OS and all installed software on all of our
> machines, with a simple "yum -y update"
> 
> In my opinion, package managers like apt-get and yum are some of the
> best things to happen to OS in a very long time.  Having installs
> tracked and managed by package managers keeps complicated OSs and their
> installed software up-to-date, eases system administration (especially
> as the server to sysadmin ratio increases), increases scalability,
> increases sysadmin efficiency, and creates standards for software
> manufacturers. 
> 
> If as a conservative sysadmin you prefer to operate well-back from the
> bleeding edge anyway, the small trade-off in control is a small price to
> pay.
> 
> It is hardly the package manager's fault if a software manufacturer such
> as Best Practical and its user community fail to create a package for
> the latest software.  Compare that to software whose RPMs are kept
> relatively up-to-date.
> 
> Wes
> 
> On 11/2/2010 3:49 PM, Paul wrote:
>> On 11/02/2010 02:19 PM, Wes Modes wrote:
>>> Hello, I have been struggling with attempts to install RT3.8 via RPMs.
>>> 
>>> I know it is perfectly possible to install RT3.8 using the BP install
>>> scripts and docs, but I'd prefer to do it through yum for system
>>> sustainability, ease of updates and upgrades, etc.
>> ...
>>> If I can't resolve this, I will just forget about RT3.8 and stick with
>>> RT3.6 of which there is a well-behaved RPM already in the EPEL repo.
>>> 
>>> Wes
>>> 
>> I'm currently going through a RT move from freebsd to rhel5 (long story,
>> would rather stay with freebsd but don't have a choice here) and have
>> found all kinds of annoying difficulties with yum (or, rather, the
>> packages available.) When I realized that I was trying to stick with yum
>> for ease of upgrades when yum was preventing me from easily keeping up
>> to date, life got a lot easier.
>> 
>> In the end I just let cpan install what it could and used yum for the
>> things that gave me trouble in cpan. Using RT's configure and make
>> targets is a lot easier and much more maintainable than having to roll
>> my own rpm just to do it the yum way.
>> 
>> Being stuck with an old version of the software in the name of easy
>> upgrades didn't make sense to me.
>> 
>> Cheers,
>> Paul

-- 
Gary L. Greene, Jr.
IT Operations
Minerva Networks, Inc.
Cell:   (650) 704-6633
Office: (408) 240-1239





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