[rt-users] Subject Tags

[Kurt Engle]

Can someone give me a quick explanation as to what 'Subject Tags' are or could be used for in a queue? 

Also, during my testing of 'Subject Tags' to see what they do, I enter the Subject Tag for a Q and hit save, go back into the configuration for that Q and the 'Subject Tag' is gone and nothing different shows up in tickets within that Q. 

I am using RT 3.8.8. 

Thanks 

-kurt 



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