[rt-users] ticket custom fields won't show up

[Emmanuel Lacour]

On Wed, Nov 10, 2010 at 01:48:58AM +0100, Josef wrote:
>  Hi,
>     I'm trying to add some custom fields to tickets. I have created
> them, added them to a corresponding queue, set SeeCustomField to
> everyone. But still only privileged users see these fields when
> creating a new ticket. Unprivileged users don't see them, but when
> they fill a request, it returns an error, as I have set these fields
> to be mandatory. Is it possible to add this, or do have all users to
> use full UI?
> 

When you create a ticket, you're editing customfields so the right to
grant is not SeeCustomField, but ModifyCustomField.