[rt-users] Several line for a CustomField in CommandByEmail.

[CALLEJA-ALBILLOS, FRANCK (FRANCK)** CTR **]

Hello,

I want to create tickets through CommandByEmail and fulfill some CustomFields. One of them is a text area (including several lines), but I don't know how to format the mail so that it takes the "Carriage Return" or "Line Feed" into account :

I've tried :

CustomField.{Adresse}:"6, rue Léonard de Vinci - BP 0119
53001 LAVAL"


CustomField.{Adresse}:6, rue Léonard de Vinci - BP 0119
			   53001 LAVAL


CustomField.{Adresse}:6, rue Léonard de Vinci - BP 0119
AddCustomField.{Adresse}:53001 LAVAL

None seems to work. Or perhaps I'm wrong.
Every else other Field ou CustomField is updated correctly.

How can I do ?

Thanks for your help,
Franck CALLEJA-ALBILLOS