[rt-users] Several line for a CustomField in CommandByEmail.

[Ruslan Zakirov]

Hi

Try spaces in the beginning of a new line.

Cf: bla
  Bla
  Bla

Regards, Ruslan. From phone.
2010 11 10 19:53 пользователь "CALLEJA-ALBILLOS, FRANCK (FRANCK)** CTR **" <
Franck.Calleja-Albillos at alcatel-lucent.com> написал:
> Hello,
>
> I want to create tickets through CommandByEmail and fulfill some
CustomFields. One of them is a text area (including several lines), but I
don't know how to format the mail so that it takes the "Carriage Return" or
"Line Feed" into account :
>
> I've tried :
>
> CustomField.{Adresse}:"6, rue Léonard de Vinci - BP 0119
> 53001 LAVAL"
>
>
> CustomField.{Adresse}:6, rue Léonard de Vinci - BP 0119
> 53001 LAVAL
>
>
> CustomField.{Adresse}:6, rue Léonard de Vinci - BP 0119
> AddCustomField.{Adresse}:53001 LAVAL
>
> None seems to work. Or perhaps I'm wrong.
> Every else other Field ou CustomField is updated correctly.
>
> How can I do ?
>
> Thanks for your help,
> Franck CALLEJA-ALBILLOS
>
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