[rt-users] Fwd: UnPrivliged User question

[Kevin Falcone]

On Wed, Nov 10, 2010 at 07:34:52PM -0500, Joe Kirby wrote:
>      I want my self service (unprivileged) user to be able to show email.
> 
>      I have globally setup Requestor to have reply to ticket, show ticket, show outgoing email,
>      forward email, watch.
> 
>      When I test it out the Requestor cannot see the email generated by RT via the Show in ticket
>      history for email

Joe

Can they not see the transaction/Link at all, or does something go
wrong when they click on the link?

-kevin
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