[rt-users] RT::Extension::PriorityAsString Help Request (Comple & Configuration)
Brian Thompson
Brian.Thompson at tridentmicro.com
Fri Nov 12 12:37:28 EST 2010
Thank you Kevin! Tried installing per your recommendation (looks likes it put files in their correct locations!) but I'm still not seeing a change in RT behavior (removed the "obj" directory and stopped/restarted the web server per instructions). Here's the "make" output (anything obvious here?):
[rtracker at ithelpdesk RT-Extension-PriorityAsString-0.03]$ perl Makefile.PL
find the location of RT.pm that defines $RT::LocalPath in: inc /rt/perl/lib/perl5/5.8.8 /rt/perl/lib/perl5/x86_64-linux-thread-multi /rt/perl/lib/perl5 /rt/perl/lib/perl5/5.8.8 /rt/perl/lib/perl5/site_perl/5.8.8 /rt/perl/lib64/perl5/5.8.8/x86_64-linux-thread-multi /rt/perl/lib64/perl5/5.8.8 /rt/perl/lib64/perl5 /rt/perl/lib64/perl5/5.8.8/x86_64-linux-thread-multi /rt/perl/lib64/perl5/5.8.8 /rt/perl/lib64/perl5/5.8.8/x86_64-linux-thread-multi /rt/perl/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /rt/perl/lib64/perl5/site_perl/5.8.8 /rt/perl/lib64/perl5/site_perl /rt/perl/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /rt/perl/lib64/perl5/site_perl/5.8.8 /rt/perl/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/5.8.8 . /opt/rt3/lib /opt/lib/rt3 /opt/lib /usr/local/rt3/lib /usr/local/lib/rt3 /usr/local/lib /home/rt3/lib /home/lib/rt3 /home/lib /usr/rt3/lib /usr/lib/rt3 /usr/lib /sw/rt3/lib /sw/lib/rt3 /sw/lib /rt/perl /rt/perl/rt3/lib /rt/perl/lib/rt3 /rt/perl/lib
Path to your RT.pm: /rt/app/lib
Using RT configuration from /rt/app/lib/RT.pm:
./html => /rt/app/local/plugins/RT-Extension-PriorityAsString/html
./lib => /rt/app/local/plugins/RT-Extension-PriorityAsString/lib
Checking if your kit is complete...
Looks good
Warning: prerequisite RT 3.8.3 not found.
Writing Makefile for RT::Extension::PriorityAsString
[rtracker at ithelpdesk RT-Extension-PriorityAsString-0.03]$
Thank you!
<--Brian-->
-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Thursday, November 11, 2010 4:18 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT::Extension::PriorityAsString Help Request (Comple & Configuration)
On Thu, Nov 11, 2010 at 08:34:06AM -0800, Brian Thompson wrote:
> Hello,
>
> I'm in the process of installing & implementing the extension
> "RT::Extension::PriorityAsString".
>
> My first issue is with the "make" Can anyone tell me if this compile was successful? (please
> note the "Warning" although RT 3.8.8 is in fact installed and working for us):
>
> perl Makefile.PL PREFIX=/rt/perl
> Using RT configuration from /rt/perl/lib/RT.pm:
> ./html => /rt/perl/html
> ./lib => /rt/perl/lib
Using PREFIX like that has caused your extension to be installed in a completely nonstandard location.
It should print something like
./html => /rt/perl/local/plugins/RT-Extension-PriorityAsString/html
> Installing /rt/perl/html/Ticket/Elements/ShowPriority
> Installing /rt/perl/html/Elements/SelectPriority
This looks like you've clobbered the shipped versions of those files.
A better way to install a plugin is as follows.
perl Makefile.PL - answer the prompt it gives, or run RTHOME=/rt/perl perl Makefile.PL and see if it installs correctly
-kevin
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