[rt-users] RT::Extension::PriorityAsString Help Request (Comple & Configuration)

[Kevin Falcone]

On Thu, Nov 11, 2010 at 08:34:06AM -0800, Brian Thompson wrote:
>    Hello,
> 
>    I'm in the process of installing & implementing the extension
>    "RT::Extension::PriorityAsString".
> 
>    My first issue is with the "make"  Can anyone tell me if this compile was successful? (please
>    note the "Warning" although RT 3.8.8 is in fact installed and working for us):
> 
>    perl Makefile.PL PREFIX=/rt/perl
>    Using RT configuration from /rt/perl/lib/RT.pm:
>    ./html  => /rt/perl/html
>    ./lib   => /rt/perl/lib

Using PREFIX like that has caused your extension to be installed in a
completely nonstandard location.

It should print something like 
    ./html => /rt/perl/local/plugins/RT-Extension-PriorityAsString/html

>    Installing /rt/perl/html/Ticket/Elements/ShowPriority
>    Installing /rt/perl/html/Elements/SelectPriority

This looks like you've clobbered the shipped versions of those files.

A better way to install a plugin is as follows.

perl Makefile.PL  - answer the prompt it gives, or run
RTHOME=/rt/perl perl Makefile.PL 
and see if it installs correctly

-kevin

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