[rt-users] RT Mobile UI 0.99

G.Booth G.Booth at lboro.ac.uk
Mon Nov 15 09:37:37 EST 2010


Hi All

Have a small glitch with the mobile interface. Im running 3.8.8 and mobile 
0.99
When a case is created in rt and a mail is sent to the members of the queue, 
the ticket url is of the format:

https://rt.blah.com/Ticket/Display.html?id=174184

This works fine for the full interface and you access the case ok. The 
mobile interface doesnt seem to like it and sends you to the mobile homepage 
(/m/index.html). It seems to want the format to be

https://rt.blah.com/m/ticket/show?id=174184

Does anybody know if there's a simple way to make rt cope with the 
differences and convert the first url to the second if it detects a mobile 
phone is being used?

regards

Garry

ps. testing was on a htc desire and the webkit browser



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