[rt-users] RT Mobile UI 0.99

[Jason A. Smith]

I asked the same thing last week, but updating to version 0.99 from CPAN 
fixed it for me, the mobile browser is automatically redirected to the 
mobile ticket show URL.

I am seeing the same problem that John Arends reported though, the link 
to switch to the full interface does not work for me.  I tried adding a 
/ after m, but it didn't fix it for me.  However, if I add the full 
/index.html after the m, then it does work for me:

RT->Config->Get('WebPath')%>/m/index.html?NotMobile=1

~Jason


On 11/15/2010 09:37 AM, G.Booth wrote:
> Hi All
>
> Have a small glitch with the mobile interface. Im running 3.8.8 and
> mobile 0.99
> When a case is created in rt and a mail is sent to the members of the
> queue, the ticket url is of the format:
>
> https://rt.blah.com/Ticket/Display.html?id=174184
>
> This works fine for the full interface and you access the case ok. The
> mobile interface doesnt seem to like it and sends you to the mobile
> homepage (/m/index.html). It seems to want the format to be
>
> https://rt.blah.com/m/ticket/show?id=174184
>
> Does anybody know if there's a simple way to make rt cope with the
> differences and convert the first url to the second if it detects a
> mobile phone is being used?
>
> regards
>
> Garry
>
> ps. testing was on a htc desire and the webkit browser
>


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