[rt-users] RT::Extension::PriorityAsString Help Request (Comple & Configuration)

[Brian Thompson]

We’re running 3.8.8.

Thanks,

Brian

From: ruslan.zakirov at gmail.com [mailto:ruslan.zakirov at gmail.com] On Behalf Of Ruslan Zakirov
Sent: Tuesday, November 16, 2010 10:50 AM
To: Brian Thompson
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT::Extension::PriorityAsString Help Request (Comple & Configuration)


Are you on RT 3.8.3 or newer?

Regards, Ruslan. From phone.
2010 11 16 20:37 пользователь "Brian Thompson" <Brian.Thompson at tridentmicro.com<mailto:Brian.Thompson at tridentmicro.com>> написал:
> Thank you Kevin. I backed out to a pristine copy of our running RT and reinstalled the Extension to no avail (must be our non-standard installation structure as you suggest, something I inherited I'm afraid...).
>
> Thanks again!,
>
> <--Brian-->
>
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com<mailto:rt-users-bounces at lists.bestpractical.com> [mailto:rt-users-bounces at lists.bestpractical.com<mailto:rt-users-bounces at lists.bestpractical.com>] On Behalf Of Kevin Falcone
> Sent: Tuesday, November 16, 2010 8:49 AM
> To: rt-users at lists.bestpractical.com<mailto:rt-users at lists.bestpractical.com>
> Subject: Re: [rt-users] RT::Extension::PriorityAsString Help Request (Comple & Configuration)
>
> On Tue, Nov 16, 2010 at 08:28:52AM -0800, Brian Thompson wrote:
>> Still stuck making this work. I believe my latest compilation via
>> make is now correct (per Kevin's advice) however I'm not seeing any
>> "priority as a string" functionality. Does anyone have this working
>> at their site? If so, did anything beyond the instructions below need
>> to be done?:
>>
>> http://search.cpan.org/dist/RT-Extension-PriorityAsString/lib/RT/Exten
>> sion/PriorityAsString.pm#INSTALLATION
>
> Followed those directions exactly against a vanilla rt3.8.8 install and it works fine (see screenshot). I suspect something to do with your unusual installation structure or your previous install which clobbered some installed files.
>
> -kevin
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