[rt-users] Can't locate Log/Dispatch.pm in @INC

Alex Moran salsicha at gmail.com
Wed Nov 17 19:33:52 EST 2010


I just installed rt-3.8.8 on Mac OS X Server 10.6.5. Installation went
smooth enough, but when I edited the VirtualHost entry
in /etc/apache2/sites/0000_any_80_.conf and added the line "PerlRequire
/opt/rt3/bin/webmux.pl" Apache would crash at startup.


Here is the error from the WebServer error log:

Can't locate Log/Dispatch.pm in @INC (@INC contains:
/opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /Library/Perl/Updates/5.10.0
/System/Library/Perl/5.10.0/darwin-thread-multi-2level
/System/Library/Perl/5.10.0 /Library/Perl/5.10.0/darwin-thread-multi-2level
/Library/Perl/5.10.0 /Network/Library/Perl/5.10.0/darwin-thread-multi-2level
/Network/Library/Perl/5.10.0 /Network/Library/Perl
/System/Library/Perl/Extras/5.10.0/darwin-thread-multi-2level
/System/Library/Perl/Extras/5.10.0 . /usr)

at  /opt/rt3/bin/../lib/RT.pm line 222.

BEGIN failed--compilation aborted at /opt/rt3/bin/../lib/RT.pm line 222.

Compilation failed in require at /opt/rt3/bin/webmux.pl line 136.

Compilation failed in require at (eval 2) line 1.

Can't load Perl file: /opt/rt3/bin/webmux.pl for server testserver.com:0,
exiting...



I looked at line 222 of /opt/rt3/lib/RT.pm and here is what it says:

use Log::Dispatch 1.6;



But CPAN says my Log::Dispatch version is 2.27.


Can anyone tell me what I need to do? I tried to downgrade Log::Dispatch but
I couldn't see any way of doing that with CPAN. When I comment out the
PerlRequire line ReportTracker says I haven't configured mod_perl or fastcgi
properly.



Thanks,

Alex
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