[rt-users] CommandByMail Custom Fields not updated

Osnat Shapira osnat.shapira at panayainc.com
Thu Nov 18 03:42:43 EST 2010


Hi,
I'm using the CommandByMail extension.
My Content looks as follows:

Priority: 1
CustomField.{Number-Test}: 1

Comment Test


The Priority is updated (and any other non-custom field I'm adding).
The CustomField is not updated with the value.
I'm not getting any error back.

I'm working with version 0.08 of the extension.
I gave the custom field all the possible permissions (to "Everyone").

Is there something missing in what I'm doing?
I tried different formats but nothing is working.

Thanks,
Osnat.
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