[rt-users] CommandByMail Custom Fields not updated
Kevin Falcone
falcone at bestpractical.com
Thu Nov 18 10:51:10 EST 2010
On Thu, Nov 18, 2010 at 12:42:43AM -0800, Osnat Shapira wrote:
> Hi,
> I'm using the CommandByMail extension.
> My Content looks as follows:
>
> Priority: 1
> CustomField.{Number-Test}: 1
>
> Comment Test
>
>
> The Priority is updated (and any other non-custom field I'm adding).
> The CustomField is not updated with the value.
> I'm not getting any error back.
>
> I'm working with version 0.08 of the extension.
There is no 0.08, there is a 0.08_01
> I gave the custom field all the possible permissions (to "Everyone").
>
> Is there something missing in what I'm doing?
> I tried different formats but nothing is working.
What do your logs say when you put them in debug mode
-kevin
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