[rt-users] How to generate reports on RT? [SOLVED]

Wagner Pereira wpereira at pop-sp.rnp.br
Thu Nov 18 05:58:53 EST 2010


Hi, Robert.

I really appreciate your answer.

I'm using the version 3.6.7 and the scroll list is available!

Now I'm able to start creating some reports.

Att,

-- 

Wagner Pereira

PoP-SP/RNP - Ponto de Presença da RNP em São Paulo
CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo
http://www.pop-sp.rnp.br
Tel. (11) 3091-8901
fone at RNP: 10158902


Em 18/11/2010 07:52, Robert Grasso escreveu:
> Hello,
>
> I don't know what version you are running. I am running v3.8.7. Once a search has been performed, at the bottom-right corner of the
> results page, on v3.8.7 you have scroll lists and a "Generate reports" button.
>
> Regards
>
> ---
> Robert GRASSO – System engineer
>
> CEDRAT S.A.
> 15 Chemin de Malacher - Inovallée - 38246 MEYLAN cedex - FRANCE
> Phone: +33 (0)4 76 90 50 45 - Fax: +33 (0)4 56 38 08 30
> mailto:robert.grasso at cedrat.com - http://www.cedrat.com
>
>> -----Message d'origine-----
>> De : rt-users-bounces at lists.bestpractical.com
>> [mailto:rt-users-bounces at lists.bestpractical.com] De la part
>> de Wagner Pereira
>> Envoyé : 16 novembre 2010 15:21
>> À : RT-Users at lists.bestpractical.com
>> Objet : [rt-users] How to generate reports on RT?
>>
>> Hi, friends.
>>
>> I have a Request Tracker working well since many months ago.
>>
>> And now it is time to starting generate some reports from our
>> more than
>> 300 tickets.
>>
>> What should be my first step?
>>
>> Att,
>>
>> -- 
>>
>> Wagner Pereira
>>
>> PoP-SP/RNP - Ponto de Presença da RNP em São Paulo
>> CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo
>> http://www.pop-sp.rnp.br
>> Tel. (11) 3091-8901
>> fone at RNP: 10158902
>>



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