[rt-users] Custom Field - Rights

[Ahmed, Mohammed Naweed (LNG-BCT)]

I have create a queue with some custom fields, all privileged users can
create the ticket in the queue but can not enter values in all the CF's
only a group can modify those CF's.

 

So I did not give the right 'ModifyCustomField' any one but only the
group that can modify the CF. but still those CF's are being displayed
for all users. Am I missing something. How can I prevent users from
updating the selected custom fields?

 

Any help is greatly appreciated.

 

Naweed Ahmed

 




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