[rt-users] Custom Field - Rights

[Kenneth Crocker]

Ahmed,

What other rights have you given Privileged users either Globally or in that
Queue?

Kenn
LBNL

On Thu, Nov 18, 2010 at 10:13 AM, Ahmed, Mohammed Naweed (LNG-BCT) <
naweedmohammed.ahmed at lexisnexis.com> wrote:

>  I have create a queue with some custom fields, all privileged users can
> create the ticket in the queue but can not enter values in all the CF’s only
> a group can modify those CF’s.
>
>
>
> So I did not give the right ‘ModifyCustomField’ any one but only the group
> that can modify the CF. but still those CF’s are being displayed for all
> users. Am I missing something. How can I prevent users from updating the
> selected custom fields?
>
>
>
> Any help is greatly appreciated.
>
>
>
> *Naweed Ahmed***
>
>
>
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