[rt-users] Can't locate Log/Dispatch.pm in @INC

[Josh Narins]

You also need to see what is in the @INC of your running RT process.

print join "\n", @INC, '';




Josh Narins

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From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Alex Moran
Sent: Thursday, November 18, 2010 3:07 PM
To: Ruslan Zakirov
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Can't locate Log/Dispatch.pm in @INC

Thanks for responding. Here are the locations of all the Dispatch.pm files on my server:


/Users/myuser/.cpan/build/Log-Dispatch-2.27-So36hB/lib/Log/Dispatch.pm

/Users/myuser/.cpan/build/Log-Dispatch-2.27-So36hB/blib/lib/Log/Dispatch.pm

/opt/local/lib/perl5/site_perl/5.8.9/Log/Dispatch.pm

/Users/myuser/Library/Application Support/.cpan/build/Log-Dispatch-2.27-rmVcKn/lib/Log/Dispatch.pm

/Users/myuser/Library/Application Support/.cpan/build/Log-Dispatch-2.27-rmVcKn/blib/lib/Log/Dispatch.pm

/Users/myuser/Library/Application Support/.cpan/build/Log-Dispatch-2.27-AQZxLe/lib/Log/Dispatch.pm

/Users/myuser/Library/Application Support/.cpan/build/Log-Dispatch-2.27-AQZxLe/blib/lib/Log/Dispatch.pm



If it is a permission problem what should it's permissions be? ls /opt/local/lib/perl5/site_perl/5.8.9/Log/ says:

-r--r--r-- root:admin Dispatch.pm



Thanks,

Alex





On Thu, Nov 18, 2010 at 1:14 AM, Ruslan Zakirov <ruz at bestpractical.com<mailto:ruz at bestpractical.com>> wrote:
Hi,

You either have permissions problems or two perls and server using one
and you testing another.

Are you sure Log/Dispatch.pm is in one of those dirs?

On Thu, Nov 18, 2010 at 3:33 AM, Alex Moran <salsicha at gmail.com<mailto:salsicha at gmail.com>> wrote:
> I just installed rt-3.8.8 on Mac OS X Server 10.6.5. Installation went
> smooth enough, but when I edited the VirtualHost entry
> in /etc/apache2/sites/0000_any_80_.conf and added the line "PerlRequire
> /opt/rt3/bin/webmux.pl<http://webmux.pl>" Apache would crash at startup.
>
> Here is the error from the WebServer error log:
>
> Can't locate Log/Dispatch.pm in @INC (@INC contains:
> /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /Library/Perl/Updates/5.10.0
> /System/Library/Perl/5.10.0/darwin-thread-multi-2level
> /System/Library/Perl/5.10.0 /Library/Perl/5.10.0/darwin-thread-multi-2level
> /Library/Perl/5.10.0 /Network/Library/Perl/5.10.0/darwin-thread-multi-2level
> /Network/Library/Perl/5.10.0 /Network/Library/Perl
> /System/Library/Perl/Extras/5.10.0/darwin-thread-multi-2level
> /System/Library/Perl/Extras/5.10.0 . /usr)
>
> at  /opt/rt3/bin/../lib/RT.pm line 222.
>
> BEGIN failed--compilation aborted at /opt/rt3/bin/../lib/RT.pm line 222.
>
> Compilation failed in require at /opt/rt3/bin/webmux.pl<http://webmux.pl> line 136.
>
> Compilation failed in require at (eval 2) line 1.
>
> Can't load Perl file: /opt/rt3/bin/webmux.pl<http://webmux.pl> for server testserver.com:0<http://testserver.com:0>,
> exiting...
>
> I looked at line 222 of /opt/rt3/lib/RT.pm and here is what it says:
>
> use Log::Dispatch 1.6;
>
> But CPAN says my Log::Dispatch version is 2.27.
>
> Can anyone tell me what I need to do? I tried to downgrade Log::Dispatch but
> I couldn't see any way of doing that with CPAN. When I comment out the
> PerlRequire line ReportTracker says I haven't configured mod_perl or fastcgi
> properly.
>
> Thanks,
>
> Alex


--
Best regards, Ruslan.

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