[rt-users] RT 3.8.4 - adding comments with Google Chrome

Gary Holmes linedancer at gmail.com
Mon Nov 22 09:26:26 EST 2010


Hi all,

We're using RT 3.8.4 on Ubuntu 10.10. I've noticed recently that the
textarea that is used to input comments on tickets is not displaying when
I'm using Google Chrome. I have 9.0.587.0 but the issue occurred on releases
prior to that. Nothing has changed for our setup except the updates to
Chrome, so I'm assuming that it's related.

If I use IE or Firefox - no problem.

>From the source produced by .../Ticket/Update.html, in firefox:

<textarea class="messagebox" cols="72" rows="15" name="UpdateContent" id=
"UpdateContent">

In Chrome:

<textarea class="messagebox" cols="72" rows="15" name="UpdateContent"
id="UpdateContent" style="display: none; ">

I suspect this behavior is programmed in. It used to work OK. Is there
a workaround or a fix for this?

Thanks,

Gary
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