[rt-users] RT 3.8.4 - adding comments with Google Chrome

[Jesse Vincent]

I've seen this with very recent versions of Chrome and RT's RichText composer  on a variety of versions of RT. I'm not yet sure what they changed, but we're looking into it.


On Mon, Nov 22, 2010 at 02:26:26PM +0000, Gary Holmes wrote:
> Hi all,
> 
> We're using RT 3.8.4 on Ubuntu 10.10. I've noticed recently that the
> textarea that is used to input comments on tickets is not displaying when
> I'm using Google Chrome. I have 9.0.587.0 but the issue occurred on releases
> prior to that. Nothing has changed for our setup except the updates to
> Chrome, so I'm assuming that it's related.
> 
> If I use IE or Firefox - no problem.
> 
> From the source produced by .../Ticket/Update.html, in firefox:
> 
> <textarea class="messagebox" cols="72" rows="15" name="UpdateContent" id=
> "UpdateContent">
> 
> In Chrome:
> 
> <textarea class="messagebox" cols="72" rows="15" name="UpdateContent"
> id="UpdateContent" style="display: none; ">
> 
> I suspect this behavior is programmed in. It used to work OK. Is there
> a workaround or a fix for this?
> 
> Thanks,
> 
> Gary

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