[rt-users] Antwort: Re: numeric search RTFM

[Ingo.Itter at ages.de]

in the RTFM Overview Screen is a "Search RTFM" Field.

We've created a Article with the Name: "Event: 8019 Source: NTBackup"

If we search by the keyword "8019",  RTFM reportet "No matches"








Kevin Falcone <falcone at bestpractical.com> 
Gesendet von: rt-users-bounces at lists.bestpractical.com
25.11.2010 15:11
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Re: [rt-users] numeric search RTFM [AGES: Viren geprüft !!]






On Mon, Nov 22, 2010 at 01:53:17PM +0100, Ingo.Itter at ages.de wrote:
>    Hello,
> 
>    i try to search an RTFM Articel with the Topic "Error Number 8016" by 
i've got no results.
>    I think, if i query a nummer, the system search only Articel Numbers 
?
>    Is that true and how can i search numeric Phases ?

You don't say how you're searching.  From the quick search?  From the
article search builder?  Do you mean Topic or do you mean you are
searching for the summary? 

-kevin



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