[rt-users] RT 3.8.4 - adding comments with Google Chrome

[sunnavy]

actually, it's chrome's bug, which is fixed already, and I believe
the fix will be included in the next release of chrome.

see also http://code.google.com/p/chromium/issues/detail?id=62123

for users who want it now, I attached the workaround patch too.

best wishes
sunnavy

On 10-11-25 08:35, sunnavy wrote:
> it's indeed a bug of fckeditor, I have filed a bug report,
> see http://dev.ckeditor.com/ticket/6717
> 
> best wishes
> sunnavy
> 
> On 10-11-22 14:26, Gary Holmes wrote:
> > Hi all,
> > 
> > We're using RT 3.8.4 on Ubuntu 10.10. I've noticed recently that the
> > textarea that is used to input comments on tickets is not displaying when
> > I'm using Google Chrome. I have 9.0.587.0 but the issue occurred on releases
> > prior to that. Nothing has changed for our setup except the updates to
> > Chrome, so I'm assuming that it's related.
> > 
> > If I use IE or Firefox - no problem.
> > 
> > From the source produced by .../Ticket/Update.html, in firefox:
> > 
> > <textarea class="messagebox" cols="72" rows="15" name="UpdateContent" id=
> > "UpdateContent">
> > 
> > In Chrome:
> > 
> > <textarea class="messagebox" cols="72" rows="15" name="UpdateContent"
> > id="UpdateContent" style="display: none; ">
> > 
> > I suspect this behavior is programmed in. It used to work OK. Is there
> > a workaround or a fix for this?
> > 
> > Thanks,
> > 
> > Gary
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