[rt-users] Ticket web form: Custom Field display configuration

[Joanne Keown]

Hi,

Has anyone ever managed to change the display of custom fields in their tickets?  I have created a number of custom fields, and have been unsuccessful in re-arranging the display of these fields on the Ticket web form.  I have attempted to change this in the background script but it keeps returning to it's 'default' positioning.  I am using RT version 3.8.7.

Can somebody offer some suggestions?

Kind regards
Jo


Joanne Keown, MBusAdmin(Mgt), PNA
IS Business Analyst
Colorado Group Ltd
100 Melbourne Street
South Brisbane  QLD   4101
Ph:    +61  7 3877 3399
Mobile:   0402 697 351
Fax: +61 7 3877 3289
Email: joanne.keown at coloradogroup.com.au<mailto:joanne.keown at coloradogroup.com.au>

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