[rt-users] Ticket web form: Custom Field display configuration

Kevin Falcone falcone at bestpractical.com
Tue Nov 30 09:53:01 EST 2010


On Tue, Nov 30, 2010 at 12:14:00PM +0100, Rémi wrote:
> I just have a look to the background of customfields display,
> and I can see there is a "SortOrder" field in the tables CustomFields
> and ObjectCustomFields and it seems that the one in ObjectCustomFields
> table is really affecting the display order.
> 
> I can't see where this value can be modified in the RT interface, I
> test it directly in the database.

You can change this in Queue -> Ticket Custom Fields

Changing things in the database is rarely the correct way to fix
something like this

-kevin
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