[rt-users] mandatory subject

[Konstantin Khomoutov]

On Tue, 5 Oct 2010 12:59:10 -0400
testwreq wreq <testwreq at gmail.com> wrote:

> We receive most of our RT tickets via email.  Is there a way to
> enforce mandatory subjects on tickets opened via email?
Check this thread [1] as at some point it moves to discussing this very
problem.

1.
http://lists.bestpractical.com/pipermail/rt-users/2010-September/066537.html