[rt-users] Continuous Login (RT 3.8.8)

Ruslan Zakirov ruz at bestpractical.com
Thu Oct 7 09:06:25 EDT 2010


Hi.

Make sure web* options in RT config match URL you are using.

Regards, Ruslan. From phone.
2010 10 7 15:22 пользователь "Gian Luca Decurtins" <mirror at asgard.ch>
написал:
> Hi rt-users
>
> I've recently installed RT 3.8.8 via ports on our server (FreeBSD 8.1,
> Apache 2.2, PostgreSQL 9.0, Mod_Perl2, Perl 5.12, Exim 4.72).
> I'm facing the issue that I have to enter the username and password
> information every time I click on a link in RT.
> Is there something missing in my installation? Or is it a
> configuration issue?
> The dependencies do look ok and the hints in the TroubleShooting-page
> (deleting the html/autohandler) did not work out for me.
>
> Regards
> -luca.
>
> The /var/log/messages contains the following warnings after each
> click:
> Oct 7 13:02:10 thor RT: Use of uninitialized value in lc at
> /usr/local/lib/perl5/site_perl/5.12.2/HTML/Mason/ApacheHandler.pm line
> 914.
> (/usr/local/lib/perl5/site_perl/5.12.2/HTML/Mason/ApacheHandler.pm:914)
> Oct 7 13:02:12 thor RT: Use of uninitialized value in lc at
> /usr/local/lib/perl5/site_perl/5.12.2/HTML/Mason/ApacheHandler.pm line
> 914.
> (/usr/local/lib/perl5/site_perl/5.12.2/HTML/Mason/ApacheHandler.pm:914)
> Oct 7 13:02:13 thor RT: Use of uninitialized value in lc at
> /usr/local/lib/perl5/site_perl/5.12.2/HTML/Mason/ApacheHandler.pm line
> 914.
> (/usr/local/lib/perl5/site_perl/5.12.2/HTML/Mason/ApacheHandler.pm:914)
>
> These are the lines I've added to my httpd.conf inside the
> <VirtualHost> directive:
> Alias /services/rt /usr/local/share/rt38/html
> <Directory /usr/local/share/rt38/html/>
> Order allow,deny
> Allow from all
> </Directory>
>
> PerlRequire /usr/local/bin/webmux.pl
> <Location /services/rt/>
> AddDefaultCharset UTF-8
> SetHandler perl-script
> PerlHandler RT::Mason
> </Location>
>
>
> Here is the output of the rt-test-dependencies command:
> thor# rt-test-dependencies --with-postgresql --with-modperl2
> perl:
> >=5.8.3(5.12.2) ...found
> users:
> rt group (www) ...found
> bin owner (root) ...found
> libs owner (root) ...found
> libs group (wheel) ...found
> web owner (www) ...found
> web group (www) ...found
> CLI dependencies:
> CORE dependencies:
> defined(%hash) is deprecated at
> /usr/local/lib/perl5/site_perl/5.12.2/Locale/Maketext.pm line 404.
> (Maybe you should just omit the defined()?)
> DASHBOARDS dependencies:
> GD dependencies:
> GPG dependencies:
> ICAL dependencies:
> MAILGATE dependencies:
> MASON dependencies:
> MODPERL2 dependencies:
> POSTGRESQL dependencies:
> SMTP dependencies:
> STANDALONE dependencies:
>
> All dependencies have been found.
>
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
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