[rt-users] memory leak after search

[Ruslan Zakirov]

Hi.

Quiet right and that has been fixed in 3.8.8.

Regards, Ruslan. From phone.
2010 10 12 17:05 пользователь "Kenneth Marshall" <ktm at rice.edu> написал:
> On Tue, Oct 12, 2010 at 01:58:14PM +0100, Raed El-Hames wrote:
>> Hi:
>>
>> RT-3.8.7
>> Apache2
>> Mysql
>> perl5 (revision 5 version 8 subversion 8)
>>
>> mod_perl2 v2.000004;
>>
>> DBIx::SearchBuilder v1.56;
>>
>> DBD::mysql v4.005;
>>
>> DBI v1.605;
>>
>>
>>
>> When a user run a search that returns > 50000 tickets , the search runs
fine and results back fairly quickly (< 10 seconds).
>>
>> However if a user subsequently opens a ticket -even a small ticket- , it
takes a long time to open and an apache process start growing and grows
further with every click during that session, until the user delete the
cookie and the apache process have to be killed ...
>>
>>
>>
>> I have googled for this issue and could n't find any threads relates to
this, I have removed all customisations , so I know its any local work done
here,
>>
>> Have any one else come across this? And is there a fix??
>>
>> Regards;
>> Roy
>
> Hi Roy,
>
> There was a thread in the mailing list about this issue. Basically
> RT pulls a set of information for every ticket that the search returns
> when opening one of the searched for tickets. I think this was fixed
> in 3.8.8. The only work-around that I recall is "don't do that". :)
> I think the thread was about memory use in RT if you want to look
> at it.
>
> Regards,
> Ken
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
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