[rt-users] how to pre-fill fields?

[Joe Harris]

I have a simple php page I use for my users to submit tickets that utilizes the commandbyemail plugin to set fields like subject, duedate, priority and to add an admincc. I am not near my office network, but if you're interested, I can post the page code or upload it. It supports attachments as well, but I limit them to 2MB within the php code (which can be changed). 

Let me know if there is interest. 

Joe

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-----Original Message-----
From: Jason Edgar <superjuke at gmail.com>
Sender: rt-users-bounces at lists.bestpractical.com
Date: Sat, 16 Oct 2010 18:14:30 
To: <rt-users at lists.bestpractical.com>
Reply-To: superjuke at gmail.com
Subject: [rt-users] how to pre-fill fields?

How do I pre-fill a field(e.g. the subject fill or description field). .i.e how do I modify RT so that when I click 'new ticket' the subject or description fill would already have text that I entered somewhere else? 

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