[rt-users] RT 3.9 Question on Custom Fields - Type = "Date"

Kenneth Crocker kfcrocker at lbl.gov
Mon Oct 18 16:01:50 EDT 2010


To BP Gurus,

I am on 3.8.7 and not wanting to wait for  "Date" Custom Fields, I added
Emmanuel Lacour's code to allow it. This was before 3.8.8 came out.

My *BIG* question is: With the latest RT versions coming out (3.9.x or
whatever), will I have to do a lot of *re-engineering to my
DataBase*(Oracle) to get the Tables relating to CustomFields
(CUSTOMFIELDVALUES,
OBJECTCUSTOMFIELDVALUES, TICKETS) to keep this functionality working?

My second *NOTSOBIG* question is: will we be able to modify the "display
format" for these dates (drop the time from the display) like we do with
regular RT Ticket date fields?

Thanks a *heep* for your time and patience on these questions.

Kenn
LBNL
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