[rt-users] How to add into ticket history, that ticket was Forwarded to some email
Miroslav Horvath
Avenger1 at atlas.sk
Tue Oct 19 10:15:29 EDT 2010
Hello
We are using RT 3.8.4.
When someone uses the Forward button within tickets, he can send the info to
some emails. But this information is not written in the ticket history, so
we don't know that this thing happen.
Is there some configuration, that this info will be also visible as a single
line within history in tickets ?
something like: ............ Forwarded message to xxxxxxx.xxxxxx at xxxx.com
Miroslav
--
View this message in context: http://old.nabble.com/How-to-add-into-ticket-history%2C-that-ticket-was-Forwarded-to-some-email-tp30000637p30000637.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.
More information about the rt-users
mailing list