[rt-users] Multiple LDAP servers with EmailCompletion

[Ruslan Zakirov]

Improve the module to support multiple ldap servers.

Regards, Ruslan. From phone.
2010 10 19 21:24 пользователь "Andrew Marosi" <amarosi at lamparts.com>
написал:
> Thanks for the clarification Thomas.
> Anyone have any ideas on how to accomplish the same result with a
different solution? Thanks!
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:
rt-users-bounces at lists.bestpractical.com] On Behalf Of Thomas Sibley
> Sent: Tuesday, October 19, 2010 10:16 AM
> To: rt-users at bestpractical.com
> Subject: Re: [rt-users] Multiple LDAP servers with EmailCompletion
>
> On 19 Oct 2010 11:52, Andrew Marosi wrote:
>> I’ve been searching around but unable to locate the correct parameters
>> for having more than one LDAP server to have EmailCompletion check
>> against. Here’s the snippet from my RT_SiteConfig.pm:
>
> RTx-EmailCompletion doesn't support multiple LDAP servers like
> ExternalAuth does. The multiple Set() lines for the same configuration
> variable just overwrite it.
>
> Thomas
>
>
>> Set($EmailCompletionLdapServer, "dc01.corp.XYZ.com");
>>
>> Set($EmailCompletionLdapBase, "dc=corp,dc=XYZ,dc=com");
>>
>> Set($EmailCompletionLdapUser, "rtldap");
>>
>> Set($EmailCompletionLdapPass, "password");
>>
>> Set($EmailCompletionLdapMinLength, 1);
>>
>> Set($EmailCompletionLdapFilter, "(objectclass=user)");
>>
>> Set($EmailCompletionLdapServer, "dc02.XYZ2.com");
>>
>> Set($EmailCompletionLdapBase, "dc=XYZ2,dc=com");
>>
>> Set($EmailCompletionLdapUser, "otherrtldap");
>>
>> Set($EmailCompletionLdapPass, "password");
>>
>> Set($EmailCompletionLdapMinLength, 1);
>>
>> Set($EmailCompletionLdapFilter, "(objectclass=user)");
>>
>>
>>
>> I have a feeling it doesn’t know which set of criteria to match against
>> –and that’s why we end up getting sporadic results.
>>
>>
>>
>> We are using RT-Authen-ExternalAuth against the same two LDAP servers,
>> and that’s working great for email->ticket creation/requestor creation
>> as well as authentication.
>>
>>
>>
>> Thanks for any help!
>>
>> -Andy
>>
>
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