[rt-users] Automate Reports by Email?

[Thomas Sibley]

You want Dashboards, which first appeared in RT 3.8.0.  They can email
out reports based on ticket searches, graphs, etc.

See: http://wiki.bestpractical.com/view/ManualDashboards

Thomas

On 26 Oct 2010 14:25, Jon Davis wrote:
> Quick question.  Is there a way / a module / a something - to generate a
> textual report of RT tickets on an regular basis and have them emailed? 
> I know I can create a cron job to call something, even have that job
> packup the data and email it... but getting specific data out of RT is
> the portion I'm unaware of.  Basically my boss would like to me make
> something that will, in effect, run a saved search every day and email
> them the results (So they can tell if I've been slacking off).
> 
> Thanks in advance
> -Jon