[rt-users] How to add into ticket history, that ticket was Forwarded to some email

[Kevin Falcone]

On Tue, Oct 19, 2010 at 07:15:29AM -0700, Miroslav Horvath wrote:
> 
> Hello
> 
> We are using RT 3.8.4. 
> 
> When someone uses the Forward button within tickets, he can send the info to
> some emails. But this information is not written in the ticket history, so
> we don't know that this thing happen. 
> 
> Is there some configuration, that this info will be also visible as a single
> line within history in tickets ? 
> 
> something like:   ............ Forwarded message to  xxxxxxx.xxxxxx at xxxx.com 

http://issues.bestpractical.com/Ticket/Display.html?id=12883

-kevin
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