[rt-users] Report on time worked per user
Ian Rowland
ian at cillion.co.za
Thu Sep 2 16:45:06 EDT 2010
Hi folks
I'd like to pull a report on time worked per user on a ticket, at present I
am pulling a report on resolved, then go into each ticket to see how much
time was spent per user on a ticket.
Is there a way to report on time spent per user on a ticket?
Example:
Ticket ID Subject Total Time Spent Time User A Time User B etc
2223 Ian cannot print 30 15 15 etc
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