[rt-users] Report on time worked per user

Ian Rowland ian at cillion.co.za
Thu Sep 2 16:45:06 EDT 2010


Hi folks

I'd like to pull a report on time worked per user on a ticket, at present I
am pulling a report on resolved, then go into each ticket to see how much
time was spent per user on a ticket.

Is there a way to report on time spent per user on a ticket?

Example:

Ticket ID   Subject     Total Time Spent    Time User A     Time User B etc
2223 Ian cannot print   30  15 15 etc





More information about the rt-users mailing list