[rt-users] Report on time worked per user

[Johan Sjöberg]

I think that this is what you want.

http://wiki.bestpractical.com/view/TimeWorkedReport

/Johan

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ian Rowland
Sent: den 2 september 2010 22:45
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Report on time worked per user

Hi folks

I'd like to pull a report on time worked per user on a ticket, at present I am pulling a report on resolved, then go into each ticket to see how much time was spent per user on a ticket.

Is there a way to report on time spent per user on a ticket?

Example:

Ticket ID   Subject     Total Time Spent    Time User A     Time User B etc
2223 Ian cannot print   30  15 15 etc



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