[rt-users] embed link in email notification

[Mark Jenks]

I just added this to mine.


In the Global Autoreply template, I added:

You can check the current status and history of the request at:

{RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id}


To the end before the "thank you".

-Mark

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of charlie
Sent: Friday, September 03, 2010 2:11 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] embed link in email notification

How would I include a link to a newly created ticket in the email text
that is sent to requestors?

thanks,

-- 
Charlie Farinella
Appropriate Solutions, Inc.
603.924.6079


RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!

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