[rt-users] embed link in email notification

Emmanuel Lacour elacour at easter-eggs.com
Fri Sep 3 15:16:35 EDT 2010


On Fri, Sep 03, 2010 at 03:10:46PM -0400, charlie wrote:
> How would I include a link to a newly created ticket in the email text
> that is sent to requestors?
> 


Add something like this:

<URL: {RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id}>

in Configuration->Global->Template->Autoreply






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