[rt-users] embed link in email notification

charlie cfarinella at appropriatesolutions.com
Fri Sep 3 16:02:19 EDT 2010


On Fri, 2010-09-03 at 21:16 +0200, Emmanuel Lacour wrote:
> On Fri, Sep 03, 2010 at 03:10:46PM -0400, charlie wrote:
> > How would I include a link to a newly created ticket in the email text
> > that is sent to requestors?
> > 
> 
> 
> Add something like this:
> 
> <URL: {RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id}>
> 
> in Configuration->Global->Template->Autoreply
> 

You can tell I'm new.  :-)

Thanks to all, this is just what I was looking for.

-- 
Charlie Farinella
Appropriate Solutions, Inc.
603.924.6079




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