[rt-users] Slow Ticket History 3.8.8

Justin Hayes justin.hayes at openbet.com
Tue Sep 7 05:29:57 EDT 2010


Thanks Jeffrey. We're already using UseSQLForACLChecks and don't use web external auth. Tried the combination you've given though and unfortunately no difference :(

-------------------------------------------------
Justin Hayes
OpenBet Support Manager
justin.hayes at openbet.com

On 7 Sep 2010, at 00:44, Jeffrey Fearn wrote:

> Hi Justin, I've recently been using siege to bash on RT, and have been testing the following two settings in our RT_SiteConfig.pm
> 
> Set($UseSQLForACLChecks, 1);
> Set($WebExternalAuthContinuous, 0);
> 
> The combined effect has been a serious reduction in rendering speed in general, and particularly so for long tickets.
> 
> Cheers, Jeff.
> 
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!




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